MAS Medical

Delivery Policy

MAS Medical Ltd use a third party carrier for all deliveries. Delivery charges are dependant upon dimensions, weight and location.

For off-shore and remote areas including Northern Ireland, Highlands, Isle of Man, Isle of Wight, Channel Islands and Scottish Islands a supplementary delivery cost may apply.

Goods held in our warehouse are usually delivered within 48 hours of receipt of order, although bulky or fragile items may take longer.

All products are subject to availability.

Any dates specified by the MAS Medical Ltd for delivery of goods are intended to be an estimate and time for delivery shall not be made of the essence by notice.

All delivery prices include delivery to the door (ground floor only) UK mainland. Delivery cost does not include going on the premises, negotiating stairs or lifts, unpacking, positioning or assembling items. The Buyer needs to ensure that all products will fit through doorways and into premises. MAS Medical Ltd will not accept responsibility for any goods that will not fit. Any carriage charges caused by aborted delivery are the Buyers responsibility.

MAS Medical Ltd will not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, loss of profits, loss of business, depletion of goodwill and like loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods.

Any delay in delivery will not entitle the Buyer to cancel the order. MAS Medical Ltd will not be liable for failure or delay in delivery of the goods, if it is due to an event beyond the reasonable control of the company.

The Buyer must ensure that someone is on site to accept and sign for delivery. Any signature taken to accept delivery is binding.

If for any reason the Buyer will not accept delivery of any of the Goods when they are ready for delivery, or the MAS Medical Ltd is unable to deliver the Goods on time because the Buyer has not provided appropriate instructions, documents, licences or authorisations:

 The delivery date referred to in the Company's acknowledgement of order shall only be regarded an estimate of the actual date of delivery. The Company shall not be bound to deliver on the estimated delivery date nor shall the Company be liable for any delay in delivery unless specifically agreed in writing from the Company's head office.

Where delivery is delayed upon the buyers request or due to the lack of delivery instructions, or due to the buyers delayed payment of his account the Company shall have the right to charge storage costs, which the buyer shall pay. Storage shall be charged at 2% of invoice value for each completed month which delivery is delayed beyond the stated delivery date.

If the Company attempts to effect delivery, and such an attempted delivery is abortive due to the buyers refusal to accept goods for whatsoever reason, unless the buyer has given the Company reasonable written notice of the buyers wish to postpone the delivery date, the Company shall have the right to charge the buyer with all costs and expenses of the abortive delivery.

The Company may make, and the buyer shall accept partial deliveries when required by the Company.

On delivery all risk in connection with the goods shall pass to the buyer.

The buyer shall be solely responsible for the cost of protecting the equipment from damage or destruction after delivery, howsoever caused.

Returns Policy

Goods may not be returned without prior written authority from MAS Medical Ltd. Should you wish to return or exchange goods already delivered please contact us in writing within seven days of delivery.

Cancellation and amendment to orders requires prior written approval from MAS Medical Ltd and a charge may apply.

Returned goods and cancelled orders are subject to a minimum 20% re-stocking/cancellation charge.

Customised items are non-returnable.

Damages, shortages and discrepancies must be notified in writing within seven days of delivery.

Privacy Policy

MAS Medical Ltd is committed to protecting your privacy. We have adopted this Privacy Policy which is intended to describe how your personal information is processed and used, and we will make every effort to ensure that our activities keep within the spirit of this Privacy Policy. Please note that by visiting and using mas-medical.co.uk, you are accepting the practices described in this Privacy Policy.

What Information is MAS Medical Limited gathering about visitors and how is it being used?

Every computer connected to the Internet is provided with a domain name (e.g. earthlink.net) and an IP Address (e.g. 192.164.13.145). When a visitor requests a page from within the MAS Medical Limited website, our Web Servers automatically identify and log the HTTP request that is made to our Web Server. This information reveals nothing personal about you. In fact, the only information that we automatically gather and log is as follows;

Your IP address of the web page that you may have linked to us from, if any.
The product identifier for version and make of browser (e.g. Internet Explorer 4.5).
The operating system platform that you may be running (e.g. Macintosh or Windows).
Search words or terms that are passed from a search engine (e.g. Google, Yahoo, or Lycos).
The IP address of the site that may have referred you.

There is nothing unusual about the information just described, and the practice of collecting this data has been generally standardised by virtually every Web Server on the Internet today.

The purpose for this information is actually two-fold. One, MAS Medical Limited has found it advantageous to examine visitor traffic in its aggregate, so that we can ensure maximum compatibility for the various Browsers and Operating Systems that visit our site. Additionally, as any business should attest, it is our desire to generate greater amounts of visitor traffic. By analysing visitation patterns, referring URLs and Search Engine terms, we can strategically enhance our exposure on the Internet.

What about Cookies?

Cookies are small pieces of data that are transferred to your computer's hard drive through your Web browser from our Web Server. A cookie cannot read data from your hard disk or read cookie files that may have been created from other sites. The MAS Medical Limited website utilises cookies as a means of providing personalisation features to our visitors. For example, we utilise cookies to remember settings (background music selections, wallpapers preferences, etc.) that you may have made at our website.

You can choose whether to accept cookies by changing the settings of your browser. Typically, by accessing the browser's help feature you can obtain information on how to prevent your browser from accepting all cookies or to notify you when a cookie is being sent. If you choose not to accept these cookies, your experience at our website and other websites may be diminished and some features may not work as intended.

What other information does MAS Medical Limited request?

We may also request your e-mail address or mailing address for the purposes of conducting a survey, adding you to our mailing list, or by your request to have someone contact you for additional information. Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested. We maintain a strict "No Spam" policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent.

In addition, MAS Medical Limited will not send you e-mail that you have not agreed to receive. If you are a member of our Mailing List, you will be contacted with announcements, news, portfolio additions, and new products or services. You have the option of "Unsubscribing" from our Mailing List at any time, thereby disabling any further such e-mail communication from being sent to you. If you wish to have specific communications with a member of MAS Medical Limited staff, you will be required to provide specific information that will be routed to the appropriate contact within MAS Medical Limited.

MAS Medical Limited uses reasonable precautions to keep the information disclosed to us secure. MAS Medical Limited reserves the right to transfer information in connection with the sale of all or part of MAS Medical Limited capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information. MAS Medical Limited also provides "links" to a wide variety of other web sites on the Internet. We are not responsible for their Privacy Policies or how those web sites manage information about their users. We strongly urge you to check with those web sites to determine their privacy policy.

Any changes to this Privacy Policy will be posted on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.

Copyright 2011, MAS Medical Limited All Rights Reserved.

If you have questions regarding security or privacy on this site please contact us or via email mail@mas-medical.co.uk

Security Policy

MAS Medical Limited is committed to protecting the security of your data. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computers with restricted access that are located in controlled facilities. When we transmit sensitive information such as your credit card number and address details over the Internet, we protect it through the use of 128-bit encryption certificates and the Secure Sockets Layer (SSL) protocol - the industry-standard method for protecting web communications.

If you have questions regarding security or privacy on this site please contact us